Privacy policy

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1. Introduction

2. Information We Collect

3. How We Use Your Information

4. Cookies and Analytics

5. Sharing Your Information

6. Data Storage and Security

7. Access and Correction

8. Changes to This Policy

9. Contact Us

1. Introduction

Softax Limited ("Softax", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the New Zealand Privacy Act 2020.

2. Information We Collect

We may collect personal information directly from you when you:

  • Complete our website contact forms (protected by Google reCAPTCHA).
  • Communicate with us via email or phone.
  • Engage with us to provide accounting and tax services (financial information collected offline).

The personal information we may collect includes your name, contact details (email, phone, address), and any other information you provide to us.

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries submitted through our website.
  • Provide accounting, tax, and financial services.
  • Communicate with you regarding your engagement with us.
  • Meet our legal and regulatory obligations.
  • Improve our website through analytics and tracking.

4. Cookies and Analytics

Our website uses Google Analytics to help us understand how visitors use the site. This may involve the use of cookies and similar technologies. You can disable cookies in your browser settings, but this may affect website functionality.

5. Sharing Your Information

We only share your personal information when necessary to provide our services and with your consent. For example, we may submit information to the Inland Revenue Department (IRD) on your behalf, but only with your authorisation.

We do not sell or disclose your personal information to third parties for marketing purposes.

6. Data Storage and Security

  • Information collected via our website is stored securely in the cloud.
  • Financial and client records are stored securely offline and online, in accordance with industry standards.
  • We retain records for seven (7) years, as required by New Zealand law.

7. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate. To make a request, please contact us at [email protected].

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on this page.

9. Contact Us

For any questions about this Privacy Policy or how we handle your personal information, please contact us at:


Softax Limited

Email: [email protected]

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